I couldn't imagine working for another employer - Technical Support Representative Cox Communications Employee Review

5.0
Sep 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Supportive, friendly management, not as micromanaged as other similar companies, relaxed, enjoyable atmosphere.

Cons

The attendance policy is ridiculously strict. It's not the amount of time allotted that is ridiculous, but rather the lack of understanding for emergency situations & the fact that they're still counted against you.

Explore other reviews about Cox Communications

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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