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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Great Place to Work - Technical Analyst Cox Communications Employee Review

      5.0
      Feb 13, 2020
      Technical analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO for Salaried Employees Inclusive work environment Full Health Benefits 401k Flexible Work Schedule Worklife balance Work remotely Pay for Certifications and Education Bonuses

      Cons

      They kind of force you to switch positions every 2-4 years. Career Progression is important to them but sometime you like your current position so much you just want to stay.

      avatar
      Cox Communications Response
      6y
      Thank you for taking the time to leave a review. We are glad to hear that you’re enjoying the myriad of benefits that Cox offers, and also that you’re enjoying your overall experience with us!

      Explore other reviews about Cox Communications

      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      3.0
      Jun 6, 2026
      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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