Great benefits and good pay, must endure training first - Technical Support Representative Cox Communications Employee Review

4.0
Oct 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Comprehensive benefit package that starts first day of training. Very low cost to employee for health care, etc. Good inclusive attitude.

Cons

Training was unfocused and did not lay a good foundation of knowledge from the beginning. Trainers had a tendency to jump into the middle a given topic with no explanation of terms, leaving the class to have to constantly play catch up.

Explore other reviews about Cox Communications

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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