Good - Customer Retention Representative Cox Communications Employee Review

4.0
Mar 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is good if you can manage to stay motivated. Supportive environment.

Cons

Challenging dealing with irate customers due to bill increases.

Explore other reviews about Cox Communications

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay for hard work

Cons

Merger coming up makes things harder right now

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