Good place to work - Technical Support Representative Cox Communications Employee Review

3.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Reduced bill on employee Cox accounts, good employees w/wealth of knowledge.

Cons

Dealing with difficult customers, being restricted in some things we had to do, being bullied on phone sometimes by customers.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good work life balance

Cons

Technology follower. Never innovative and tech changes rapidly leaving them trailing.

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