Not good pay for job done. - Technical Support Representative Cox Communications Employee Review

3.0
Jun 3, 2010
Recommend
CEO approval
Business Outlook

Pros

It is a well known company, has good benefits.

Cons

Does not have good pay and you have customers yelling at you and saying bad words all day that you are on the phone. The Supervisors are usually not available to assist you in helping the customers resolve ongoing issues and that gets them upset even more at you, even when they know you are not at fault.

Explore other reviews about Cox Communications

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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