4.0
Jan 25, 2015
Former employee, more than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Practically free cable, internet and phone services. Good benefits and a pension plan, which is almost unheard of these days! My supervisor was great! The company is very fair and empathetic if you have a personal problem that requires some time off, like a death in the family or personal illness. Great bunch of people to work with.
Cons
24/7, 365 days a year scheduling. Scheduling based on sales performance, not seniority. Sales is a HUGE part of the technical support job so if you are not a sales person, you may want to think twice about working there.