Overall the best company I've worked for - Collections Specialist I Cox Communications Employee Review

5.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Good communication within departments Most leaders within collections are extremely understanding and willing to teach all reps. Very apparent ways to promote inside the company, ample opportunities to try new departments and different specialities. You do not feel like you are forced to stay in your department. Benefits are amazing: good 401k, good amount of holidays and PTO.

Cons

Mediocre communication between departments Some leaders are in position purely because they didn't have many other options or because they are good at the political game.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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