customer service rep - Customer Care Representative Cox Communications Employee Review

1.0
Apr 17, 2015
Recommend
CEO approval
Business Outlook

Pros

the hourly started at 12.71 and closed Sunday"s

Cons

Bad training, Bad management, not truthful about what the position really was

Explore other reviews about Cox Communications

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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