Q: What are the top reviewed jobs at Cox Communications?

Technical Support Representative (123) , Customer Service Representative (90) , Inbound Sales Representative (87) , Account Executive (74) , Sales Representative (69) , Retention Specialist (68) , Solutions Specialist (67) , Manager (57) , Sales (54) , Project Manager (51) , Sales Associate (47) , Director (45) , Tech Support Representative (45) , Customer Retention Representative (38) , Universal Home Technician (38)

Question 1

Is Cox Communications a good company to work for?

Accepted Answer

Cox Communications has an overall rating of 3.9 out of 5, based on over 4,632 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 67% of employees would recommend working at Cox Communications to a friend and 43% have a positive outlook for the business. The best reviews about Cox Communications have been left by employees working as Intern, Media Consultant and Financial Analyst.

Question 2

Does Cox Communications pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Cox Communications?

Accepted Answer

67% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cox Communications 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

Question 4

What are the top reviewed jobs at Cox Communications?

Accepted Answer

Technical Support Representative (123), Customer Service Representative (90), Inbound Sales Representative (87), Account Executive (74), Sales Representative (69), Retention Specialist (68), Solutions Specialist (67), Manager (57), Sales (54), Project Manager (51), Sales Associate (47), Director (45), Tech Support Representative (45), Customer Retention Representative (38), Universal Home Technician (38)

Question 5

What are the pros of working at Cox Communications according to real employee reviews?

Accepted Answer

"Cox offers great benefits and is the big player in the region where I worked." ((in 794 reviews)); "My pay is good and I have been recognized for my contributions with additional responsibility." ((in 391 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 245 reviews)); "Great culture and community!" ((in 208 reviews)); "work life balance is good" ((in 126 reviews))

Question 6

What are the cons of working at Cox Communications according to real employee reviews?

Accepted Answer

"Poor management and team wotk" ((in 195 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 83 reviews)); "The system we use is a little complicated and there is a month long training on how to use it." ((in 58 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 50 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 40 reviews))

Question 7

What are employees saying about Cox Communications layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

Question 8

What are the top reviewed Cox Communications locations?

Accepted Answer

Atlanta, Phoenix, Las Vegas, Chesapeake, San Diego, Wichita, Oklahoma City, Omaha, Baton Rouge, Tulsa, New Orleans, Virginia Beach, West Warwick, Rancho Santa Margarita, Herndon, Tucson, Warwick, Gainesville, Pensacola, Lafayette, Norfolk, Fort Smith, Dunwoody, Springfield, Providence, Alpharetta, Sandy Springs, Oceanside, Macon, Deer Valley

Cox Communications

Great benefits. Good management. I am just not a call center gal. - Retention Specialist Cox Communications Employee Review

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