Solutions Specialist - Anonymous employee Cox Communications Employee Review

2.0
Jun 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cox provides free cable and internet service. Most of the managers are somewhat flexible with your work schedule and store locations close at 7:00pm. Great tuition reimbursement and benefits.

Cons

The pay has gone down year-over-year for some time now, yet my workload has increased dramatically. Management runs each store more like dictators than anything and often do not like any sort of feedback. For a commission job the pay is relatively low, most reps make an average of 37,000 annually. The customers are very rude and hands-down the worst I have ever had to assist.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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