Left within 90 days - Senior Sales Engineer Cox Communications Employee Review

1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

I thought this was a great company. I was anxious to get started and contribute, but immediately I found I was not welcome at Cox Business Phoenix, AZ.

Cons

A very rocky road at Cox Business Phoenix, AZ - This was not really an SE position which was in a good alignment with Sales. You will be reporting up to Maintenance and Support. So, the SE in Phoenix is more involved with post sales issues with installs, outages, break-fix (80%) instead of working with Sales to co-create technical solutions for their customers (10%). Consequently, they have many post-sale issues with their technologies and solutions. Many folk were leaving the organization when I arrived.

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Cox Communications Response
3y
Thank you for your review. We're sorry to hear that your work at Cox didn't meet your expectations. Know that we take your review to heart and will discuss this feedback with our leaders. Thank you for spending time with us - best of luck in your next career endeavor.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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