great services, not too great working there - Tier I Technical Support Cox Communications Employee Review

1.0
Jan 24, 2023
Recommend
CEO approval
Business Outlook

Pros

good pay, work from home, decent benefits

Cons

support could be better, the tools used need a lot of improvement, they say that all the employees are treated like family, they are not

Explore other reviews about Cox Communications

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazingly employee centric company work environment focusing on creating a great workplace including great employee benefits.

Cons

Company was just accquired by Charter Communications / Spectrum Cable so employee centric culture may change post acquisition

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers, good benefits package

Cons

Some stores are slow, generating sales is a challenge Customers can be brutal, Sales goals are really high

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