Awful in every way - Technical Support Cox Communications Employee Review

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Trainer was nice, discount was cool

Cons

Pay was $16 an hour while McDonalds was paying $14. You make less than 1% on the commission of selling products to irate people. If a bug is discovered where you make anything approaching decent money they kill it. Predatory behavior, awful service quality, absurd level of micro-management, inane DOS-based system run on an emulator. The training teaches you next to nothing on how to actually fix anything. Mostly just how to sell products.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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