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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Makes Billions in profits but "budgets are always tight" while CEO interviews Tom Hanks - Sr Director Product Management Cox Communications Employee Review

      3.0
      Sep 18, 2023
      Sr director product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice, smart people. Good benefits. Can Telecommute to work (for now - although rumors are they'll start forcing 3-4 days per week)

      Cons

      The company makes billions in revenue and profit margins are insane. Yet perpetually ever year budgets get cut and money is tight. Except when it comes to sending hundreds of Executives on an annual boondoggle (which has never been cancelled no matter how "bad" of a year we're having). CEO of Cox Enterprises also simultaneously forces us to cut millions in our budget and lays off customers, while paying hundreds of thousands of dollars for events where he talks with celebrities like Tom Hanks and Ted Lasso imparting their invaluable executive insights.

      Explore other reviews about Cox Communications

      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      3.0
      Jun 6, 2026
      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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