Cox review - Field Technician Cox Communications Employee Review

4.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Paid training, good benefits from day 1 of hire, 401k, good starting pay with room to grow, schooling reimbursement program, retirement, I enjoyed the 4 day 10 hour work weeks.

Cons

As a field technician having to work with the outside weather elements. Can be physically and mentally challenging at times. Customer service has its tough days. Sales representatives misleading customers about there services and charges.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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