Awful - Customer Service Representative Cox Communications Employee Review

1.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible breaks, nice managers, coworkers

Cons

Awful leadership, hateful customers, low pay

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Cox Communications Response
2y
We appreciate you taking the time to share your thoughts. Working in customer/client service certainly comes with its own set of challenges, and we strive to support the awesome employees who are in customer-facing roles. We know customer service isn't always easy, but it is vital to everything we do at Cox. We recommend that you meet with your department's HR Business Partner to discuss your specific concerns about your manager, as they can help you navigate this situation.

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2.0
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