Great Company soul sucking work - Tech Support Representative Cox Communications Employee Review

4.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Cox has great benefits and management was actually invested in giving you the tools to succeed.

Cons

Working late at night all the lonely old people would call and tell you their life story that was often sad. Rolling a tech for a little old lady who had a stroke and couldn't understand a lot of words for direction was awful, we charge for that stuff. So many people with fixed incomes that weren't tech savvy I wish we had an option to help waive fees for the elderly.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good work life balance

Cons

Technology follower. Never innovative and tech changes rapidly leaving them trailing.

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