Best Company I Ever Worked For - Customer Experience Representative Cox Communications Employee Review

4.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary, Management, Relief Programs , Free and Discounted Services.

Cons

Calls are back to back and can be extremely stressful.

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Cox Communications Response
2y
Thanks for your review, and for being one of our awesome customer experience representatives! We know that this job includes unique challenges, and we appreciate the work you put into exceeding customers' expectations. It's great to hear that you're enjoying your experiences with pay, benefits and management. We appreciate you building a better future with us.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good work life balance

Cons

Technology follower. Never innovative and tech changes rapidly leaving them trailing.

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