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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Not what it used to be - Customer Care Operations Specialist Cox Communications Employee Review

      1.0
      Apr 24, 2024
      Customer care operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are decent Free cable/internet Coworkers are nice

      Cons

      Sentiment Ai Automation Training Stress Poor products High level management is poor (local leadership are good but have hands tied)

      Explore other reviews about Cox Communications

      5.0
      Jan 31, 2026
      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family owns company, people first mindset, very loyal and rewarding

      Cons

      Merging with a publicly traded company soon

      2.0
      Jul 6, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and benefits package

      Cons

      Long hours, high pressure, no understanding from leadership, constantly putting things on plate of store leaders and front line rather than solving problems themselves

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