Call center - IT Technical Support Specialist Cox Communications Employee Review

Users say... "Cox offers great benefits and is the big player in the region where I worked." "Good pay but not always worth the frustration of on going metrics and goal changes." "I was also able to hire many great people which made it a fantastic place to work." "Great culture and community!" "work life balance is good" 

Users say... "Poor management and team wotk" "Most managers have been around for 20 years and are out of touch with today's market." "Very fast paced with little training." "Long hours in the field and the fun that is working in the weather as a technician." "constant changes in job role, upper management seemed to not understand whats best for employees and clients."