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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Great company culture - Customer Care Agent Cox Communications Employee Review

      5.0
      May 19, 2024
      Customer care agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, benefits and time off package along with the 4 day work week

      Cons

      The customers are calling because they have a problem. You have to know how to talk to them.

      avatar
      Cox Communications Response
      2y
      Thanks for sharing your feedback and for helping keep our customers satisfied. We know that working in customer care has some unique challenges, and we certainly appreciate your expertise, patience and great people skills. It's also nice to hear that you're loving our company culture, benefits and PTO. Keep up the great work!

      Explore other reviews about Cox Communications

      5.0
      Jul 7, 2026
      Sr. sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and benefits package

      Cons

      The upcoming merger with Charter

      4.0
      Jul 7, 2026
      Senior manager financial planning and analysis
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay and benefit, good co-workers and work-life balance most of the time

      Cons

      company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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