Thick skin required - Tech Support Agent Cox Communications Employee Review

2.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

They have a a great PTO plan.

Cons

Schedules are only good for 6 months then you bid based on your standing. Even if you are #1 in the company you are not guaranteed to get what you are looking for. The push for add ons is ridiculous when your primary function is technical support.

Explore other reviews about Cox Communications

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Office, pay, benefits, culture is great

Cons

Company changes are creating disruption

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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