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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      It’s okay - Customer Service Representative (CSR) Cox Communications Employee Review

      3.0
      Apr 2, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home was nice.

      Cons

      Better management would be beneficial.

      avatar
      Cox Communications Response
      1y
      Thank you for sharing your thoughts with us! We're happy to hear that you enjoyed Cox's flexible work options during your time here. We're uncertain of the details of your complaint regarding management in your role, but we will be certain to pass your feedback along internally. Best of luck in your next career chapter.

      Explore other reviews about Cox Communications

      5.0
      Jun 28, 2026
      Director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      Jun 20, 2026
      Field engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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