Retention & Revenue: Delivering Results Through Customer-Centric Sales - Sales/Retention Representative Cox Communications Employee Review

4.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

8 week onboarding training, Classroom training, All benefits and 401k, relaxed environment, nice community, nice location

Cons

Unpredictable, Taking inbound calls all day, Cubical, competitive. competing with other agents

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Cox Communications Response
1y
Thank you for sharing your feedback! We're happy to know that during your time here, you enjoyed your onboarding experience, benefits, workplace culture and more, We recognize that working in a customer-facing role comes with its own unique set of challenges; and we're proud to foster a sales and customer care culture that is energetic and competitive, but never cutthroat. We're grateful for dedicated people like you who can deliver exceptional service and drive results. Thank you again!

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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