Poor Communication within Corporate - Anonymous employee Cox Fleet Employee Review

3.0
Jun 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay with flexibility. Managers within Corporate have good intentions, but very little time to act on the good intentions.

Cons

Very unorganized. Everyone in Corporate is too busy to truly work as a team. Not enough manpower to support the field. Turnaround time for returned emails and voicemails is unacceptable. The training for technicians is outstanding, however in corporate it severely lacks. No true direction of the company communicated to employees while the transition of upper executives took place. Benefits need severe improvement. No 401k match is offered. There is very little incentive (not just monetarily) and team building.

avatar
Cox Fleet Response
8y
I appreciate it very much when someone takes their time to provide our company with their personal feedback and experiences, so thank you, we value this at Dickinson Fleet Services. We have in fact had a corporate transition in 2017 and one that we are very proud of for the future of all our employees and for the companies direction and growth as a whole. We are extremely transparent with our company direction and this is communicated with our leadership team and to all employees. We also have invested in 2 major company initiatives in 2017 with the primary focus being our valued employees. 1) New employee engagement program that is designed to reward and recognize our employees across the organization daily/weekly/monthly. 2) A completely new Talent Acquisition organization dedicated towards hiring more people to support our growth and to hire quality people who will be with our Dickinson Fleet family for years to come. We are certainly always looking to improve our employees work place environment and we feel extremely proud that we have taken great strides this year towards making our company an even a better place to enjoy a long and productive career.

Explore other reviews about Cox Fleet

5.0
Nov 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits of a corporate company Enjoyable environment

Cons

Still a small business feel regarding to being able to move up career wise

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You will appreciate the people in your life who are good honest people more because of how poorly you will be treated.

Cons

The management in the NY market is terrible. If you want to use PTO that has been approved it depends on if the manager feels like it or not. Your significant other is going to be out of work for serious surgery and you want to use PTO so that you can pay your bills? Well too bad your manager didnt feel like it good luck with that late fee. Tell your manager a family member died unexpextedly and horrifically? Youll hear its part of life happens to everyone and a sigh because you are taking time off for a funeral. Expecting company supplied tools to be company supplied? Well quit being cheap is what my manager said to me over a 1200$ purchase. You have to get approval from your manager? Maybe he will get back to you maybe he will ignore you for an entire month. Hired for first shift but will be expected to work into the night and when you set a boundary that you weren't hired to work at night you'll be told that maybe you aren't the right fit for this job. If you think the amount of PTO in the job posting looks nice or the company supplied uniforms, laundering service, bonuses, or career development, company discounts well just keep scrolling because they're not telling the truth atleast for NY employees who arent over at their managers house for dinner. Cons include the management in NY.

See reviews by: Helpful|Rating|Date|All