Good training, good people, difficult job and frustrating scheduling. - Behavior Technician Coyne & Associates Employee Review

4.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Supervisors, HR, directors and office managers are all super friendly, care about your success and comfort, and very clearly care about this work. There’s opportunity to become a trainer at 6 months (note that it’s less than a dollar pay increase so there’s not a big incentive). Training is paid and in-depth, you train with other newcomers too so that was helpful to navigate the experience together. When interviewing with other companies, Coyne stood out for the training program and insuring employees are prepared before entering a home alone. Seeing growth first hand in children is super regarding, knowing that you were apart of what made a difference in that child’s communication skills or general comfortability in life makes the hard days worth it. If you’re feeling overwhelmed or uncomfortable on a case, they take you seriously and work together to find a solution.

Cons

Scheduling and drive times can be frustrating. Typically clients are around 20 miles away, sometimes they’re close but it’s pretty rare from my experience. Occasionally they’ll give you a substitute session that’s 29 miles away which in OC means you’ll be driving for an hour. Typically they schedule those longer drives either first thing in the morning or last session of the day so you can’t get paid for any of the time or gas you spent driving which can be frustrating when you have an 8 AM session or end at 7 PM. However, luckily 7 PM end times are rare. You have to have a true passion for working with neurodiverse kids as you will be hit, bit, scratched, and have your hair pulled often. You will be working with parents almost as much as the kids, some of them are difficult, and it can be intimidating dealing with them, in their homes, without having a supervisor around to support. Burnout is so so common, however that’s more of an industry problem rather than Coyne.

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Coyne & Associates Response
9mo
Thank you for your feedback. We’re glad you found our team supportive and our training helpful. We understand and provide transparency regarding the challenges of the role, as we continue working to improve in any way possible. We appreciate your dedication to helping the children we serve!

Explore other reviews about Coyne & Associates

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great experience if you want to work with children with complex needs in the future. BCBA’s are helpful.

Cons

It can be a physically and mentally demanding job so always ask for support when you need it.

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Coyne & Associates Response
1w
Thank you for your feedback! We're so glad you had a positive experience and felt supported by our BCBAs.
4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• this company seriously advocates for their employees mental wellbeing • they are very attentive to their employees and professional • last minute cancellations are paid for and if you do get a cancellation, there are many many sub sessions that they have that they offer you. It’s not very often where they don’t have a sub session for you to accept. • great communication • amazing compensation for wasted time/drive time/waiting periods/cancellations

Cons

• a lot a lot of driving which can cause that draining feeling • no clinic, session is held in-home • no extra pay for RBTs & they do not pay for you to get your RBT certification but there is an opportunity to apply as a trainer to new employees every 6 months. • not a good work/life balance for me since there’s so much driving • hourly is low but good for a start

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Coyne & Associates Response
1mo
Thank you for sharing your experience with Coyne & Associates. We’re so happy to hear you felt supported by our team and appreciated our communication, flexibility, and commitment to employee wellbeing. We truly value your feedback and wish you continued success in your career!
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