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Crain Communications

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Overall, a great company to work for. - Online Ad Operations Manager Crain Communications Employee Review

4.0
Feb 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Employee reviews, regular business reviews by management, technology upgrades/investments. Management consistently looks for ways to improve business and revenue. There is also a sense that management has genuine regard for employees.

Cons

Can be highly political and tends to be staffed a bit too lean. This inhibits the best possible performance from most employees. Communication between business units tends to happen in silos. The political nature can also prohibit them from addressing areas of concern that could better benefit all.

Explore other reviews about Crain Communications

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership Opportunities – You often lead event planning teams, coordinate vendors, and oversee event execution from start to finish. Creative Expression – The role allows you to design memorable experiences and bring unique event concepts to life. Relationship Building – You develop strong connections with clients, sponsors, vendors, and stakeholders. Project Management Experience – Managing budgets, timelines, contracts, and logistics strengthens valuable project management skills. Career Growth Potential – Experience in senior event management can lead to positions such as Event Manager, Director of Events, or Operations Director.

Cons

Heavy workload during peak seasons – Certain times of the year may involve coordinating several events simultaneously. Difficulty maintaining work-life balance – The unpredictable nature of events can make personal scheduling challenging.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Brand: Pensions & Investments remains a highly respected and trusted name in institutional financial media.Valuable Data: The underlying proprietary data and research products are high-quality and genuinely sought after by major institutions. Colleagues: The day-to-day editorial and sales teams are incredibly dedicated professionals who care about the product.

Cons

Short-Sighted Restructuring: In late 2025, management aggressively cut experienced, human-led enterprise sales and account management teams in a bid to force a "digital transformation" and pivot to AI/automation. Complete Operational Breakdown: The reality of this pivot is a mess. By replacing dedicated human contact points with generic support inboxes and broken "self-service" portals, high-value corporate clients are being completely ignored. Systemic Carelessness: Months after the layoffs, former employees are still receiving voicemails from furious institutional clients who cannot get a hold of anyone at the company. CRM records and phone lines were left unmanaged and orphaned. Flawed Strategy: Management optimized for internal cost-cutting without considering client retention. Enterprise clients pay premium prices for white-glove service, not a black-hole automated ticket queue.

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