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      Crane Payment Innovations

      Part of Crane NXT

      Engaged Employer

      Crane Payment Innovations reviews

      Hectic - Field Service Technician Crane Payment Innovations Employee Review

      3.0
      Aug 20, 2025
      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid to drive Decent amount of freedom My local manager is very nice and accommodating

      Cons

      Very hectic company. Nothing seems planned. Not sufficient training would like more in depth not two hours looking at a two pocket and then the rest is learned in a computer screen. No communication or very little especially from branch to branch and corporate. We are straying far from money for example we are now cleaning shoe boxes at dsw and calibrating scales at target. I know many people at CPi left their past companies because they kept picking up pointless contacts that stray far from the company’s main focus like money for us. I don’t think a distinguished bank would want to know we also clean shoe boxes and we don’t wanna keep going further down that rabbit hole

      avatar
      Crane Payment Innovations Response
      10mo
      We appreciate the time you took in sharing your experience and understand your concerns around training, communication, and clarity regarding new service lines. As we expand our offerings to meet evolving customer needs, we recognize the importance of ensuring our teams are well-prepared and supported. Feedback like yours helps us identify where we need to improve and if you feel comfortable, we invite you to share your feedback with our HR team at hr.feedback@cranepi.com. We’re constantly working to balance innovation with focus, and your perspective is important on how that impacts our business.

      Explore other reviews about Crane Payment Innovations

      5.0
      Nov 17, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office space, nice cafeteria, good work-life balance

      Cons

      most people work from home

      avatar
      Crane Payment Innovations Response
      6mo
      We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
      2.0
      Jul 8, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vehicle and gas are perks, ok salary, but not awesome.

      Cons

      Slowly micromanaging us to death. They invent new ways to deny us a bonus every few months. Individual pay raises are not really based on performance as they claim. I’m not sure upper management even understands what we do, as very little of their directives make sense in practicality. The words they say in meetings cannot be trusted. To borrow an old saying: “They will pee on your leg and tell you it’s raining.” Local Branch Managers are afraid to say anything negative. District Managers are inept, at best. Regional Managers only care about control. Don’t you dare point out problems or you’ll be a problem yourself. Toxic culture of obedience by fear and retribution.

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