CSH lack of trust - Behavior Therapist Creative Solutions for Hope Employee Review

We do agree that our clients are exceptional, and that our team is very driven and are knowledgeable in the ABA therapy field. To address your statement regarding the supplies, the office supplies are kept in an unlocked room for ease of access, as trust, is an integral part of our company here at CSH. We believe that trust is built on integrity and honesty, and CSH provides growth opportunities to those that demonstrate trustworthy behaviors. However, if you are referring to our medical and clinical files, then yes, absolutely, CSH does work hard to ensure that all of our client information is safeguarded for our client’s privacy. To ensure we protect our client data from HIPAA violations, and breaches of the BACB ethical codes; we have put extra precautions in place to ensure that our client’s medical and clinical files are secure. Employees may have to ask the administrative team to accompany them to specific locations of the office that contain client or medical files, for HIPAA compliance purposes. Our staff are cognizant of the HIPAA regulations, so they understand the protocols in place to avoid any breaches. As a former employee growing in this field, we would hope that you would understand the importance of protecting client information, and abiding by the HIPAA regulations and laws. We choose to maintain the data collection process as we have found that this provides the clinical team with a paper trail of the data collected; whereas a technical device may cut time down in the moment, it may create more time to try to rectify the paperwork if there was a technical glitch. CSH has many reinforcing incentives for our employees to engage in, (i.e. Employee of the Month, Employee Anniversary Celebrations, Holiday Gatherings, etc.). Based on the continuous growth of the ABA therapy field, our company remains flexible by creating policies that are aligned with the ever changing field to best benefit our staff and clients. All staff equally follow the same protocols specified in New Hire Training, stated in the Employee Handbook, reminded in the Companywide trainings, and recapped again by supervisors of the company.