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      Creative Solutions for Hope

      Engaged Employer

      Creative Solutions for Hope reviews

      DON’T DO IT! - Administrative Creative Solutions for Hope Employee Review

      1.0
      Feb 23, 2022
      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly there really isn’t anything I can state.

      Cons

      Let me start off with this. I am not a disgruntled ex employee. I just want to give a warning to anyone trying to apply to this place. It’s not worth it. And it isn’t what it seems. They present it to be this amazing place to work. You’ll find out soon enough. It’s a lie. Unfortunately the turn over rate in the administration department is so HIGH. And it is for a reason. Unless you’re there to work and keep your head down, basically get in and get out. Then by all means it is the place for you. But this isn’t the greatest place to work. Be prepared for cameras in every room and the CEO basically watching all the time. It practically feels like a prison. I wish I was being dramatic. It’s completely micromanaged. And honestly unless you are a therapist. They don’t care about you unless you conform to them. They offer benefits. Let me start there. Please note that A) You don’t get that many holidays off. Just the main ones. But guess what? You don’t get paid for them. B) Insurance? Forget about it. You’re better off finding your own plan. What they offer is awful you can find a better company that offers better. They’re benefits aren’t really beneficial. Most of the people I had come encounter with. Are honestly there to get the experience and get out. And if you have any complaints. HR? Forget about it. There are no HR privacy here in this company. Pretty sure the CEO has access to HR emails. Because it will be her that you would speak to. There is no chance to speak to HR regarding an internal issue that you may have. (Which is illegal right? If it is. Well guess what? She doesn’t care.) Just honestly…. I couldn’t make myself any clear. Just keep looking for another place. This place isn’t worth it. You will be miserable. People can’t wait to leave and run from this place. So please I’m begging you don’t waste your time. You’ll find your forever place you want to work. This isn’t it. Also if you made it this far. I wanted to add. These “positive reviews” you see on here. Are completely bogus. They literally don’t have people for weeks and or months at a time for certain positions. So not sure what “current employee” is writing them. They must submit these reviews themselves.

      avatar
      Creative Solutions for Hope Response
      4y
      Creative Solutions for Hope (CSH) welcomes and implements all feedback provided in order to continually progress the company. However, when information such as this is falsified due to a resentful employee that was terminated, it needs to be accurately addressed. Cameras are installed in some areas of our facilities for the purpose of workplace monitoring to utilize the video cameras for security purposes. In this case, our cameras captured this specific employee in our Finance department misusing intellectual property on company time by viewing inappropriate pictures, searching for homes, and spending significant amount of worktime on social media. Based on numerous observations of this employee’s behavior, HR utilized the camera images to confirm improper conduct. The CEO does not have direct access to the camera footage. When the images were brought to this employee’s attention during the termination meeting, it was not denied by the employee. In addition to misusing intellectual property, this employee was observed using her personal phone and the company computer in a deceitful nature when her managers would leave the office. This was addressed as well as an undeniable infraction, it goes against the company policies that are stated on the offer letter as well as in the employee handbook. As part of the business, the CEO works closely with the HR department and assists whenever needed. The option to schedule a meeting with HR to discuss internal issues is always available, this employee failed to make use of it. Additionally, for the health and well-being of our employees at CSH, we offer competitive health insurance plans and benefits. Including various plans that’s fitting to each health needs like medical insurance, dental insurance, vision insurance, life insurance, and a 401K savings plan (with company contribution). Ultimately, this review was posted by a disgruntled ex-employee and we’re sorry that we had to come to the decision of termination due to numerous company breaches.

      Explore other reviews about Creative Solutions for Hope

      5.0
      Sep 22, 2025
      Rbt - registered behavior technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great management! They are very supportive when you are not feeling well or are having a hard time with clients! - It is pretty easy to move up in the career ladder as long as you are dedicated. The BCBAs are willing to help out!

      Cons

      - Reroutes do get difficult sometimes. When your client cancels, there may be a chance you do not earn hours since you may not get reroutes.

      avatar
      Creative Solutions for Hope Response
      9mo
      Thank you so much for taking the time to share your experience with us! We're glad to hear you feel supported by our management team and are finding opportunities for growth. We truly value your dedication and contributions. We understand that reroutes can be challenging, especially when cancellations happen on short notice. While it can be difficult to reroute you to a new client under those circumstances, please know that we do everything possible to help mitigate the impact. We also encourage you to stay communicative with your managers and the scheduling team—especially if a client shows a pattern of cancellations—so we can provide the best possible support. Thanks again for being a valued member of the CSH team!
      1.0
      Jun 7, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher wages than most other ABA companies.

      Cons

      Ridiculously large caseloads. They hired basically anyone and then didn’t adequately train them. This led to really poor BT performance. HR was very unprofessional and made people constantly scared for their jobs. There was really only one BCBA who would come up occasionally for supervision (she was great) but otherwise there weren’t any competent BCBAs providing supervision. The turnover at the company was worse than others, which is saying something.

      avatar
      Creative Solutions for Hope Response
      4w
      Thank you for taking the time to share your perspective. We do want to address a number of statements in this review, as they don’t accurately reflect how our organization operates or what most of our team experiences. Caseloads are not ridiculously large as described. They are intentionally built to support our Case Managers in maintaining full-time schedules. We take factors such as cancellations and client availability into account to ensure staff have consistent hours to pull from. Caseloads are also reviewed regularly and adjusted as needed to support our team while maintaining a high standard of care for our clients. In the same way, the comment about training is not consistent with our process. Behavior Technicians go through structured onboarding and receive ongoing support and supervision to help them succeed in their roles. The claim that there was only one BCBA providing supervision is also not accurate. We have multiple qualified BCBAs who are actively involved in supervision, case oversight, and supporting staff on a regular basis. We also take pride in maintaining a professional and supportive workplace. The characterization of HR as unprofessional or creating fear does not reflect our approach. Our goal is always to communicate clearly, support employees, and create a stable work environment. Regarding hiring and turnover, we maintain hiring standards and work hard to build and retain a strong team. While turnover can happen in this field, the way it’s described here is not representative of our overall organization. Finally, our expansion into the Bay Area was driven by the need for services, not for the reasons suggested in this review. We expanded thoughtfully and have continued investing in the people and structure needed to support both our staff and the families we serve. We understand that not every individual experience is the same, but it’s important to clarify that several of the points raised here are not an accurate portrayal of our company. We remain focused on continuous improvement and providing a positive environment for both employees and clients.
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