Q: What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

Question 1

Is Credit Acceptance a good company to work for?

Accepted Answer

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor, Manager and Market Area Manager.

Question 2

Does Credit Acceptance pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

Question 3

How satisfied are employees working at Credit Acceptance?

Accepted Answer

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at Credit Acceptance?

Accepted Answer

Market Area Manager (202), Credit Analyst (30), Collector (28), Collections Specialist (19), Customer Service Representative (15), Front End Collector (15), MAM (14), Redemption Specialist (13), Manager (12), Supervisor (10), Director of Sales (8), Title Specialist (7), Business Analyst (6), Collections Representative (6), Sales (6)

Question 5

What are the pros of working at Credit Acceptance according to real employee reviews?

Accepted Answer

"Good Benefits and discounts everywhere." ((in 107 reviews)); "Good pay and can construct your own schedule" ((in 68 reviews)); "Work life balance was great" ((in 62 reviews)); "Very corporate but people are great." ((in 52 reviews)); "The organization has great team members." ((in 34 reviews))

Question 6

What are the cons of working at Credit Acceptance according to real employee reviews?

Accepted Answer

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews)); "Less growth opportunity." ((in 6 reviews)); "limited opportunities to beat competition" ((in 5 reviews))

Question 7

What are employees saying about Credit Acceptance layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

Question 8

What are the top reviewed Credit Acceptance locations?

Accepted Answer

Southfield, Detroit, Henderson, Houston, New York, Las Vegas, Atlanta, Chicago, Phoenix, Dallas, Los Angeles, Denver, Baltimore, Tampa, Milwaukee, Charlotte, Minneapolis, Seattle, Jacksonville, Green Bay, Austin, Texas City, Colorado Springs, Boston, Peoria, Syracuse, Michigan Center, Little Rock, Johnson City, Nashville

Credit Acceptance

Wasn't what I expected - Customer Service Representative Credit Acceptance Employee Review

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