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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      Credit Acceptance: Great Place to Work? Yeah Right! - Front End Collections Credit Acceptance Employee Review

      3.0
      Nov 29, 2012
      Front end collections
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and bonuses are great! The hours and flexible schedule are EXCELLENT!!

      Cons

      Uneducated, incompetent, and inexperienced staff. Supervisors hired from outside of the business who have no idea what they are doing. If you're fired from Chrysler Financial or Verizon Wireless' call center, you are a guaranteed hire. No developing of potential management. Medicaid offers better health and dental benefits. There is no effort to try and hold on to seasoned collectors.

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      5.0
      Jun 11, 2026
      Compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good and management cares about employees

      Cons

      None that I can think of

      5.0
      Jun 9, 2026
      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

      Cons

      The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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