Credit Acceptance

Credit Acceptance reviews

Credit Acceptance is the Worst Place in the World to Work! - Collector Credit Acceptance Employee Review

1.0

May 22, 2013

Collector

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Make own schedule, Chance to earn bonus, Convenient location in metro Detroit, Hourly starting pay is competitive, Health benefits, 401K

Cons

Micromanagement Unprofessional/Childish Managers and Sups Unrealistic Expectations Only people who kiss up are promoted Ghetto atmosphere Managers do nothing but sit around all day and nitpick on employees word for word with call monitoring - they call it "NPS"

Explore other reviews about Credit Acceptance

5.0

Jun 11, 2026

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

The pay is good and management cares about employees

Cons

None that I can think of

5.0

Jun 9, 2026

Senior director

Recommend

CEO approval

Business Outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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