Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 908 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (204) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 110 reviews)); "Good pay and can construct your own schedule" ((in 62 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 32 reviews)); "Training and support are great" ((in 22 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Miami , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City

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Credit Acceptance

Credit Acceptance reviews

You will be a lifer at Credit Acceptance - Market Area Manager Credit Acceptance Employee Review

5.0

Apr 9, 2021

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, transparency, honesty, fun, work/life balance. All the things a person looks for in an employer is here at CAC. The pay is great and the fun you have doing your job is even better. During these crazy covid times, everyone in this company finds ways to be inclusive and make work extremely enjoyable. Look no further and I promise you will never look for another place again!

Cons

There is some geographical distance between co-workers when you work as a Market Area Manager. It would be great to see co-workers but I don't know that I would call that a con; it's more of a wish.

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5.0

Jul 16, 2026

Market area manager

Recommend

CEO approval

Business Outlook

Pros

This company takes a lot of pride in being on the national list for top 100 best companies to work for. Currently, we are number 18 in the country. The training is top notch. For your first several months, you'll attend various classroom trainings and participate in ride alongs to get a good feel for the role. The company constantly asks for feedback. The starting pay is decent relative to the workload, and there are plenty of benefits from 401k and health to mileage reimbursement and gym membership reimbursement.

Cons

This isn't a con but rather an observation on readiness. This job is not easy. To succeed, you'll need to maintain an extraordinarily positive attitude. You'll live in a world of rejection. You'll need to hustle and grind and stay committed to the process and work hard to see results - that means spending a lot of your time in front of your customers - building relationships and bringing value. I highly recommend having some knowledge or experience of the automotive industry or a deep understanding of b2b sales.

2.0

Jul 13, 2026

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits Good PTO policy Good corporate support

Cons

Local management Tools for success None competitive

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Jobs at Credit Acceptance

Market Area Manager - Memphis, TN

Director of Sales Readiness

Director of Sales Strategy and Analytics

Vice President, Business Management and Performance

Managing Director - Strategic Sales Growth and Innovation

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You will be a lifer at Credit Acceptance - Market Area Manager Credit Acceptance Employee Review

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