not bad - Customer Service Representative Credit Acceptance Employee Review

3.0
Jun 3, 2015
Recommend
CEO approval
Business Outlook

Pros

pay, some good employees and some good management

Cons

attendance policy for the customer service department is not fair

Explore other reviews about Credit Acceptance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Support and training Great peers

Cons

Product needs some enhancement to remain competitive

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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