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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      Company is Great, Customers not so much - Collections Specialist Credit Acceptance Employee Review

      4.0
      Nov 20, 2022
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, Flexible schedule, incentives. Management is great as well.

      Cons

      Customers are absolutely horrible. They make working for this company unbearable on most days.

      Explore other reviews about Credit Acceptance

      5.0
      Jun 30, 2026
      Market area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Support and training Great peers

      Cons

      Product needs some enhancement to remain competitive

      5.0
      Jun 9, 2026
      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

      Cons

      The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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