I used to love Credit Acceptance for years, but my last year there was a nightmare - A Former Great Company That No Longer Cares About People Credit Acceptance Employee Review

2.0
Feb 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Better pay than most other companies in the industry for this location. Better benefits than most companies offer. Generous profit sharing plan.

Cons

The company makes sweeping policy changes that negatively affect the lives of employees without giving it a second thought. If people complain, management dismisses them. Despite claiming that they want to become one of the 100 best companies to work for, the leadership team keeps making it a very hostile place to work where employees are constantly given more work and threats of termination. No opportunities whatsoever at the Henderson office. Most positions other than collections and customer service were relocated to Michigan, so there's almost no chance for advancement. Very shady and secretive about changes. People are fired for literally no reason. Schedules are awful.

Explore other reviews about Credit Acceptance

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is good and management cares about employees

Cons

None that I can think of

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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