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Credit Karma

Part of Intuit

Is this your company?

It's OK - Anonymous employee Credit Karma Employee Review

3.0
Jun 7, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit Karma pays well. Benefits are pretty good too. If you have a good manager, you'll be fine. I had some really excellent managers while at CK, but they had to deal with some very silly policies from people above them. Work/life balance can be good if you push for it.

Cons

Leadership and company lack direction. They haven't really been an innovative force in a while. As an individual contributor, this means that the work you're doing often doesn't feel particularly important or interesting. The Intuit acquisition really shows how far CK drifted from its original mission to help regular people. CK leadership has 100% bought into the Intuit company line on making taxes complicated is better for individuals, even though no other developed country in the world makes it so difficult or expensive for people to pay their taxes. Not a particularly diverse place, and it didn't really improve over time. I saw some real lack of empathy as a result. There hasn't really been a lot of investment in DEI. Sometimes it seems like leadership is completely divorced from the people who actually make things at their company. That means that sometimes you'll get sent on a wild goose chase because someone 4 or 5 levels up has no idea how products or partnerships actually work and the people below them don't feel empowered to push back.

Explore other reviews about Credit Karma

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great people, great total compensation, mission driven -Hybrid work environment with flexibility

Cons

-Acquired by Intuit and the culture is being lost, plus layoffs in May 2026

2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Skill Building: There are good opportunities to get hands-on with data, automation, and AI workflows. There is a lot of autonomy to try new things and ownership given to ICs. Things are never boring and I genuinely enjoyed the work itself. Colleagues: You will find some supportive peers and team members who make the day-to-day work easier. Resume Value: The brand recognition and experience gained here are genuinely helpful for future job searches.

Cons

Abrupt Termination: After 11 months in role, my contract was terminated early with no warning (and effective immediately) via a 5 min call with my agency's recruiter. There was no response from management when requesting final sync. Instability/Job Security: The looming integration with Intuit creates a constant backdrop of anxiety. I can tell the company is doing its best to stay competitive and ahead of the curve. However, the immense value placed on automation and AI can make employees feel replaceable and like they're working themselves out of a job. Lack of Process/Planning: Fast-paced and reactive culture. Attempts to introduce better workflows or quarterly planning to manage workload were often met with resistance or dismissed. Without procedures in place, managers also feel the need to micro-manage. Advice for Contractors: Negotiate a 4-week notice period into your agreement so they cannot terminate you immediately without pay. Ensure your agency is offering PTO/Sick time as well. All benefits are negotiable. Do not work overtime expecting loyalty or conversion. Set boundaries.

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