Getting Too Big To Hold Values - Assistant Manager Crew Carwash Employee Review

1.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Only stayed for the pay (when hours were available, see below)

Cons

Won't get your full paycheck. They don't tell you when you accept the job that even though you may be told 40 hours in the interview, being a weather dependent industry, your hours will most likely be cut by 25% or so every week since they are scored on how well they use their labor and have to cut (like a restaurant). A cloud in the sky passing overhead can be the make or break on whether you can pay a bill or not. Poor development. They used to put an emphasis on development and coaching and one on one conversations and they have since changed to counselings and write-ups for things that happened a week ago for everything as their teaching tool. Training is rushed because there are only so many hours that can be afforded to it or they will have to take a hit to their labor. District Managers are hit or miss on if they'll support you and try and better the team or just walk in the location with their chest puffed out, point out everything that's wrong, and demand changes. Very discretionary on if you'll get in trouble for something based on whether you're part of the clique or not. They are not afraid to dig up some buried policy that the other multiple managers ignore but they can nail you with a write up for. Horrible work-life balance. Similar to a cult. They want you to eat, sleep, and breathe Crew. They will demand you be available through messaging at all times. You either buy in with everything you have and not be able to enjoy your off time because of the stress and constant anxiety from work reminders or you won't be a part of the clique. You're never able to put it out of your head and it makes it hard to enjoy life events. Money hungry and they aren't afraid to make kids stand out on the open concrete in the middle of January for 12 hours so they can make an extra $5.

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

avatar
Crew Carwash Response
5d
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Some things I truly enjoy about crew is the growth you’re able to make within the company. I started as a full time associate, now I’m a shift manager looking into going into maintenance. Theres a lot of opportunities here within the company you just need the opportunity.

Cons

Very strict rules and guidelines for nonsensical acts. I don’t want to be nit picky or anything what so ever and i understand that we want to be profitable and hold each other accountable. But one thing I would like to see change in is easing the restrictions along personal promotion when service advising. Does the CFM work and are we profitable, yes but almost all of my associates here at my location feel like robots and it’s undermining how they feel just to be profitable.

avatar
Crew Carwash Response
5d
Thank you for sharing your experience with Crew and for highlighting the growth opportunities you've found throughout your career journey. We're excited to hear about your progression from a Full-Time Associate to Shift Manager and your interest in pursuing a role in Maintenance. Stories like yours reflect our commitment to providing team members with opportunities to develop new skills and build meaningful careers. We also appreciate your honest and thoughtful feedback regarding service advising expectations and accountability standards. We understand the importance of balancing consistency, operational excellence, and profitability with allowing team members to showcase their individuality and build genuine connections with customers. Feedback like yours helps us evaluate our processes and continue looking for ways to support both business success and an engaging team member experience. Thank you for recognizing the opportunities available at Crew and for sharing your perspective. We're grateful for your leadership, your commitment to developing others, and the contributions you make to your team every day. We wish you continued success as you pursue your next growth opportunity within Crew.
See reviews by: Helpful|Rating|Date|All