Great workplace focused on excellence - General Manager Crew Carwash Employee Review

5.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- incredibly values based. At Crew we LIVE the values. hiring, coaching, promotions, termination, pay raises are all based on how well employees embody the values - fast growing company. We are expanding a lot and there are promotions and growth opportunities readily available if you’re whiling to out in the work and strive for excellence - feedback culture. Crew’s team member promise is to reach you full potential. All team members, managers, and leadership are coached and given feedback consistently - fun. It’s not every work place that you get to work with such great people and see the goals being achieved

Cons

- being in the service industry there can be some challenging schedules, early mornings, and late nights. - as we rapidly grow there are some growing pains with maintaining top quality management teams at all our locations to provide great customer and team experiences. - as a manager this is not a low stress job, but the rewards are worth it

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Crew Carwash Response
2mo
Thank you for sharing such a thoughtful review. We’re proud to hear how strongly our values, feedback culture, and growth opportunities have resonated with you. Living our values and helping team members reach their full potential are central to how we hire, develop, and promote, so it’s great to know that experience has been meaningful for you. We also appreciate your balanced perspective on the challenges that can come with service‑industry work and rapid growth. Early mornings, late nights, and the pace of change aren’t always easy, and we’re mindful of how important strong, consistent leadership is, especially as we continue to expand. Supporting our managers and teams through that growth remains a key focus.

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

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Crew Carwash Response
3d
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Some things I truly enjoy about crew is the growth you’re able to make within the company. I started as a full time associate, now I’m a shift manager looking into going into maintenance. Theres a lot of opportunities here within the company you just need the opportunity.

Cons

Very strict rules and guidelines for nonsensical acts. I don’t want to be nit picky or anything what so ever and i understand that we want to be profitable and hold each other accountable. But one thing I would like to see change in is easing the restrictions along personal promotion when service advising. Does the CFM work and are we profitable, yes but almost all of my associates here at my location feel like robots and it’s undermining how they feel just to be profitable.

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Crew Carwash Response
3d
Thank you for sharing your experience with Crew and for highlighting the growth opportunities you've found throughout your career journey. We're excited to hear about your progression from a Full-Time Associate to Shift Manager and your interest in pursuing a role in Maintenance. Stories like yours reflect our commitment to providing team members with opportunities to develop new skills and build meaningful careers. We also appreciate your honest and thoughtful feedback regarding service advising expectations and accountability standards. We understand the importance of balancing consistency, operational excellence, and profitability with allowing team members to showcase their individuality and build genuine connections with customers. Feedback like yours helps us evaluate our processes and continue looking for ways to support both business success and an engaging team member experience. Thank you for recognizing the opportunities available at Crew and for sharing your perspective. We're grateful for your leadership, your commitment to developing others, and the contributions you make to your team every day. We wish you continued success as you pursue your next growth opportunity within Crew.
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