Pay is okay, but job demands are excessive. Buyer beware - Manager In Training Crew Carwash Employee Review

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-Pay is okay, $20 for a fast track/shift manager -People you work with can be pretty cool, fun to hang out with on slow days -Get to work outside and on your feet, basically always keeping busy so the shifts usually go by fast -Free car washes -Good management training program, very hands on. Good to take somewhere else

Cons

I don’t really know where to begin -As people have previously stated, it’s a sales job in a way. Always pitching people to go to the unlimited club, have campaigns where we have to slow down the unlimited customers and pressure them to upgrade, and they just changed the sales incentives so you make less money -$20 an hour is not enough for the amount of responsibility you have and how much you have to do pre or post work -As a manager, you are a mechanic. Even as a shift manager, you are expected to know how the wash works in and out. They also expect you to learn how to fix basically everything in the wash: motors, shocks, blowers…etc. You usually have to do this after a full 6-8 hour shift talking to customers and putting out fires all day. -Customers are incredibly rude. You will get cussed out at least 3 times a week…over a car wash. It sounds insane but people are really like that. -They made me cut my hair (male) because it was too long, even if I had a hat on. They made me put it in a pony tail. -Hours get cut all the time so you don’t make what you are signed off to make. I was on track to make $7,000 less due to hours being cut when we are slow. -You will have to shovel snow and get soaking wet in the winter. I have to shovel us out after the snow storm in 2026. There is so much more I want to say, but I have been here long enough. You will enjoy this job if you are a corporate shill. They have policies in place you will have to break in order to please the customer. It’s ridiculous! And they made benefits worse recently!

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

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Crew Carwash Response
2w
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros within this amazing company. If I were to list them all I would be creating a book. Crew isn't just a carwash it's a place you can feel like home. It's a place we're you can be treated as family. It's a place where at the end of your shift when you arrive home you aren't stressed. It's a place where you can show what you are made of. It's a place where overall the company helps you achieve your goals and helps you become a better person every day. Crew has done a lot for me within these 9 months I've been with them. If you're looking for a job that treats you fairly and cares about you, I would choose Crew all the time.

Cons

Crew doesn't have any cons that I can think of in all honesty. Crew has so many opportunities for those who are within the company that it is just amazing how much Crew is growing every year.

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Crew Carwash Response
2w
Thank you for taking the time to share such a thoughtful review! We are incredibly grateful to hear how much your experience has meant to you during your first nine months with Crew. Our goal is to create more than just a workplace. We want Crew to be a place where team members feel supported, valued, and empowered to grow both personally and professionally. It's especially meaningful to hear that you've found a sense of family, fairness, and opportunity here. Thank you for recognizing the efforts of our team and the opportunities available throughout the company. As we continue to grow, we'll remain committed to helping our team members achieve their goals and become the best versions of themselves. We appreciate your support and your encouragement to keep sharing the Crew culture everywhere we go. Thank you for being an important part of our team and our success!
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