Assistant Manager - Assistant Manager Crew Carwash Employee Review

5.0
Sep 25, 2017
Recommend
CEO approval
Business Outlook

Pros

The amount of resources that this company in vests on their employees is unlike any other. When I first got hired here I would be hesitant of letting them know that I worked at a car wash but I know I'll proudly let them know that I work for Crew Carwash. This is the company that paid nearly $20,000 to transfer me from Northwest Indiana to Indianapolis. I, at the time was a lower-level manager and had not been with the company for even a year. Nevertheless all the Crew cares for is one's willingness to be a good, hard worker. This is not just a car wash; it is an organization that is willing to not only hire great talent but also develop their own leaders in the community. They will take chances and invest in young kids whom they see potential in. Management is intuitive and it's not out of touch with the business. Higher Management constantly ask for feedback from their lower associates all the way to the management team at each store and they actually take steps to make things better or to make them more efficient. At Crew I'm able to make a living, but the skills and the resources that go towards developing people and make them better leaders is worth another salary in itself.

Cons

Hours can be long at Crew, end it is difficult to staff the store since Crew is very picky about who it hires.

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Crew Carwash Response
8y
Thank you giving us honest feedback, and yes staffing can be difficult sometimes as we only hire the best. We feel like if we hire the best, we'll retain employees longer and develop associates into future leaders for our organization.

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

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Crew Carwash Response
6d
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Some things I truly enjoy about crew is the growth you’re able to make within the company. I started as a full time associate, now I’m a shift manager looking into going into maintenance. Theres a lot of opportunities here within the company you just need the opportunity.

Cons

Very strict rules and guidelines for nonsensical acts. I don’t want to be nit picky or anything what so ever and i understand that we want to be profitable and hold each other accountable. But one thing I would like to see change in is easing the restrictions along personal promotion when service advising. Does the CFM work and are we profitable, yes but almost all of my associates here at my location feel like robots and it’s undermining how they feel just to be profitable.

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Crew Carwash Response
6d
Thank you for sharing your experience with Crew and for highlighting the growth opportunities you've found throughout your career journey. We're excited to hear about your progression from a Full-Time Associate to Shift Manager and your interest in pursuing a role in Maintenance. Stories like yours reflect our commitment to providing team members with opportunities to develop new skills and build meaningful careers. We also appreciate your honest and thoughtful feedback regarding service advising expectations and accountability standards. We understand the importance of balancing consistency, operational excellence, and profitability with allowing team members to showcase their individuality and build genuine connections with customers. Feedback like yours helps us evaluate our processes and continue looking for ways to support both business success and an engaging team member experience. Thank you for recognizing the opportunities available at Crew and for sharing your perspective. We're grateful for your leadership, your commitment to developing others, and the contributions you make to your team every day. We wish you continued success as you pursue your next growth opportunity within Crew.
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