Wash Associate - Wash Associate Crew Carwash Employee Review

2.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Fun work learn new skills interesting place to work Taught me what hard work is Good customer service exposure Safe environment

Cons

-No accountability for associates, Let many workers off the hook with things that were against the rules. This was noticed by all other associated, and encouraged them to also be lazy and break rules, making a team of lazy workers who knew they would get away with things. -managers leave the young kids outside to work alone while they sit inside -low pay for the work being done (almost every place pays $10 an hour now). - Horrible schedules for young worker (worked sometimes 8 days in a row, 8 hour shifts) -8 hours is way too long for some kids to stand on their feet in those conditions. -Poor training on how to handle customer incidents and angry customers - management and corporate workers gave the same "automated" responses to every question and complaint you had - some management members made you feel bad and stupid for the questions you asked -some management members made it an uncomfortable work environment by talking about other associates and saying "sassy" rude comments to associate team members. -lots of managers did not do the weekly jobs that they were assigned to do, leaving lots of things around the location broken and unusable for customers and associates. Things that we were asking customers to pay for never worked, and management knew of these issues. This resulted in workers getting yelled at by angry customers daily. - managers would ask associates to do certain things and punish them if they didn't, and then the managers would get caught not doing them either.

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

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Crew Carwash Response
1w
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros within this amazing company. If I were to list them all I would be creating a book. Crew isn't just a carwash it's a place you can feel like home. It's a place we're you can be treated as family. It's a place where at the end of your shift when you arrive home you aren't stressed. It's a place where you can show what you are made of. It's a place where overall the company helps you achieve your goals and helps you become a better person every day. Crew has done a lot for me within these 9 months I've been with them. If you're looking for a job that treats you fairly and cares about you, I would choose Crew all the time.

Cons

Crew doesn't have any cons that I can think of in all honesty. Crew has so many opportunities for those who are within the company that it is just amazing how much Crew is growing every year.

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Crew Carwash Response
1w
Thank you for taking the time to share such a thoughtful review! We are incredibly grateful to hear how much your experience has meant to you during your first nine months with Crew. Our goal is to create more than just a workplace. We want Crew to be a place where team members feel supported, valued, and empowered to grow both personally and professionally. It's especially meaningful to hear that you've found a sense of family, fairness, and opportunity here. Thank you for recognizing the efforts of our team and the opportunities available throughout the company. As we continue to grow, we'll remain committed to helping our team members achieve their goals and become the best versions of themselves. We appreciate your support and your encouragement to keep sharing the Crew culture everywhere we go. Thank you for being an important part of our team and our success!
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