Looks Great Until You Get Deeper - Team Leader Crew Carwash Employee Review

2.0
May 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits. Crew is generally full of people who love their job and make coming to work very fun.

Cons

Working out in the elements, as Crew does not close when it is snowing/raining/cold/hot. My main issue with them is they fired me without even telling me why. I woke up to a notification of an exit survey being presented. Here's a direct quote, keep in mind that I did not quit, I was apparently fired for no reason... "We're sorry to hear that you are leaving Crew. Thank you for taking the time to complete our brief 60 second exit survey." Honestly I was so shocked, but as I think about it, the owner and CEO Bill Dahm only cares about the money he makes and his own personal image. For the Indy locations, he often visits and just sits in his car and stalks different employees waiting for them to mess up and he will call the store and yell at the managers for it. Most Crew support staff do not care about the employees or even the customers that get damaged vehicles as a result of the wash.

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Crew Carwash Response
3y
Thank you for the feedback. If you would like to discuss this more please reach out to our Director of Recruiting & Retention at TWiederin@crewcarwash.com

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

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Crew Carwash Response
1w
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros within this amazing company. If I were to list them all I would be creating a book. Crew isn't just a carwash it's a place you can feel like home. It's a place we're you can be treated as family. It's a place where at the end of your shift when you arrive home you aren't stressed. It's a place where you can show what you are made of. It's a place where overall the company helps you achieve your goals and helps you become a better person every day. Crew has done a lot for me within these 9 months I've been with them. If you're looking for a job that treats you fairly and cares about you, I would choose Crew all the time.

Cons

Crew doesn't have any cons that I can think of in all honesty. Crew has so many opportunities for those who are within the company that it is just amazing how much Crew is growing every year.

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Crew Carwash Response
1w
Thank you for taking the time to share such a thoughtful review! We are incredibly grateful to hear how much your experience has meant to you during your first nine months with Crew. Our goal is to create more than just a workplace. We want Crew to be a place where team members feel supported, valued, and empowered to grow both personally and professionally. It's especially meaningful to hear that you've found a sense of family, fairness, and opportunity here. Thank you for recognizing the efforts of our team and the opportunities available throughout the company. As we continue to grow, we'll remain committed to helping our team members achieve their goals and become the best versions of themselves. We appreciate your support and your encouragement to keep sharing the Crew culture everywhere we go. Thank you for being an important part of our team and our success!
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