Pros
1. Fellow managers are great to work with! 2. Training system and classes are very structured. 3. Some decent benefits, not all are good but there are a few that are worth it.
Cons
1. Office staff at corporate office are idiots. None of them understand what it’s like to run a location. They often flaunt how much they get to do; office parties, ice cream days, free tickets to Colts/Pacers games. These benefits are not given to production level employees. In fact, if you were caught doing potlucks, you’d likely be getting a call why people aren’t taking care of customers. 2. Working weekends, working late. No balance for anyone who actually wants to spend time away from work. On closing nights you can expect to leave about 10-1030pm if you don’t have maintenance items, let alone if you have proper closing staff. 3. Working with high schoolers is ineffective. Your AD and other upper level management will blame your leadership and coaching skills when someone fails. 4. Micromanagement is found at every level of every process. Everything has to be run by someone and approved. You can’t make a decision without having to clear it with someone else. 5. Labor is drilled into everyone’s brain to be wary of. Each location makes millions in revenue yet labor has to be within a certain percentage compared to customers that it makes you run the exact amount of people needed. If something happens and you need more production workers, then you’re out of luck. If you use too much labor you get slapped on the wrist. 6. Nobody cares about the people anymore. Bill, Billy, Sally are all about the dollar amount. They will often throw a bone to the locations, ie polos during summer, etc to keep people happy. Push unlimited plans down everyone’s throat. If your location doesn’t do well on conversion rate then you get talked to about your leadership. 7. You get brainwashed that leaving is bad, other companies are terrible to work for, etc. Best thing someone can do is leave Crew for anywhere you have a passion for doing something.
