The ups and downs - Employee Crew Carwash Employee Review

2.0
Oct 7, 2023
Recommend
CEO approval
Business Outlook

Pros

• I definitely felt like some management truly cared about the associates and wanted the best for them • Great Pay • Very good hands on training, well explained

Cons

I’m a a current college student and left a job of 3 years to come to Crew after being referred by a friend and it was honestly the worst place I have ever worked. I am a pretty outgoing person so connecting with customers comes easy to me and I also tried to make friends and be kind to my fellow associates. However, management was so strict on so many things, even the size of my earrings and my hair tie. At the end of my time working there I felt like the second I walked onto the property they kept a list of what I had done wrong since I got there. They try to paint a picture of it being super fun and positive but after awhile of working there I got disillusioned to that and honestly did not feel valued at all as an employee and instead felt like a number. It feels like all they care about is sales and getting more money. If you don’t feel comfortable doing what feels like shoving information down peoples throats or the thought of promoting offers like a used car salesman, don’t work here. The pressure they put on you to sell and promote gets to be way too much and is honestly exhausting mentally and emotionally. The worst part for me was that they displayed the “leaderboard” on the wall which was printed out and they would highlight who was at the bottom and who was at the top, which is small but discouraging when everyone can see it. If you are at the bottom for too long the management will talk about you and probably meet with you which just puts more pressure on you. Not to mention the blatant favoritism that is shown by management as well.

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Crew Carwash Response
2y
Thank you for your honest feedback. It's unfortunate to hear that you didn't feel fully part of the team. We want all Team Members to feel part of the team and help you grow to your fullest potential. We hold ourselves to high standards and closely follow our Crew Image Guidelines. We do talk to quite a few customers throughout the day, and the expectation is to promote to each customer.

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

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Crew Carwash Response
1w
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros within this amazing company. If I were to list them all I would be creating a book. Crew isn't just a carwash it's a place you can feel like home. It's a place we're you can be treated as family. It's a place where at the end of your shift when you arrive home you aren't stressed. It's a place where you can show what you are made of. It's a place where overall the company helps you achieve your goals and helps you become a better person every day. Crew has done a lot for me within these 9 months I've been with them. If you're looking for a job that treats you fairly and cares about you, I would choose Crew all the time.

Cons

Crew doesn't have any cons that I can think of in all honesty. Crew has so many opportunities for those who are within the company that it is just amazing how much Crew is growing every year.

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Crew Carwash Response
1w
Thank you for taking the time to share such a thoughtful review! We are incredibly grateful to hear how much your experience has meant to you during your first nine months with Crew. Our goal is to create more than just a workplace. We want Crew to be a place where team members feel supported, valued, and empowered to grow both personally and professionally. It's especially meaningful to hear that you've found a sense of family, fairness, and opportunity here. Thank you for recognizing the efforts of our team and the opportunities available throughout the company. As we continue to grow, we'll remain committed to helping our team members achieve their goals and become the best versions of themselves. We appreciate your support and your encouragement to keep sharing the Crew culture everywhere we go. Thank you for being an important part of our team and our success!
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