Work/life balance and pay - Assistant Manager Crew Carwash Employee Review

3.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

- You will feel like you have a second family, the people I have met here have become lifelong friends and I wouldn't change that experience for the whole world - If you want to be independent and learn a whole lot, this is the place for you as a manager, there is a lot that lands on your shoulders and I have always been given the ability to make decisions. - The ability to advance is amazing, they really want you to move up and if you have a good management team they will 100% support you the entire way.

Cons

- They have a blackout period for PTO as a manager. Forget about going to see family for Christmas or taking a vacation over a weekend during our busy season, because it's not allowed. - No sick days, you have to use your own PTO for that, limited as it might be. And if your location is understaffed? Forget about taking PTO at all. - Expectations are extremely high for assistants and above, for very little pay. Moving from shift manager to assistant manager you don't even make 2 dollars more but you expected to know so much more and train like crazy to achieve that next level. It's almost insulting how little they pay you. They offer overtime for this position but I was already working overtime as a shift manager because of staffing so does it really make a difference? Not really, it just means that I don't spend any time with my friends or family outside of work.

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Crew Carwash Response
2y
Thank you, and we greatly appreciate your feedback. We are glad you have created strong relationships with co-workers and the opportunity to make decisions independently. We always want to see all employees grow to their fullest potential at Crew. Recently, we have updated our PTO Blackout policy to help reduce the amount of blackout time. We also have made staffing a big focus and are seeing improvements in Team Member and Management staffing. Again, thank you for the feedback.

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

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Crew Carwash Response
1w
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros within this amazing company. If I were to list them all I would be creating a book. Crew isn't just a carwash it's a place you can feel like home. It's a place we're you can be treated as family. It's a place where at the end of your shift when you arrive home you aren't stressed. It's a place where you can show what you are made of. It's a place where overall the company helps you achieve your goals and helps you become a better person every day. Crew has done a lot for me within these 9 months I've been with them. If you're looking for a job that treats you fairly and cares about you, I would choose Crew all the time.

Cons

Crew doesn't have any cons that I can think of in all honesty. Crew has so many opportunities for those who are within the company that it is just amazing how much Crew is growing every year.

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Crew Carwash Response
1w
Thank you for taking the time to share such a thoughtful review! We are incredibly grateful to hear how much your experience has meant to you during your first nine months with Crew. Our goal is to create more than just a workplace. We want Crew to be a place where team members feel supported, valued, and empowered to grow both personally and professionally. It's especially meaningful to hear that you've found a sense of family, fairness, and opportunity here. Thank you for recognizing the efforts of our team and the opportunities available throughout the company. As we continue to grow, we'll remain committed to helping our team members achieve their goals and become the best versions of themselves. We appreciate your support and your encouragement to keep sharing the Crew culture everywhere we go. Thank you for being an important part of our team and our success!
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