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Cross Insurance

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Bad Environment - Account Executive Cross Insurance Employee Review

1.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

You will likely be the brightest bulb there. Thats why many of us left for better jobs. Work life balance is great because nobody cares about you so you can come and go as you please. Everyone maximizes their time off, expense accounts, and free food because your work isnt valued, so you may as well enjoy yourself.

Cons

Each cross office competes with each other, yet expects one office to pick up the slack (with no extra pay) when another isnt pulling their weight. If you are in sales in nh or Maine, you’ll absolutely end up calling the client of another office but wont be allowed to write their business So as to avoid stepping on any toes. Offices are very segregated. How well you do there is based on a popularity contest. Leaders are constantly bickering instead of performing. The p&c and benefits divisions are bleeding money to eastern, risk, marsh, and others because management promotes popular people, not the best people for the job. The company is a conglomerate of three recently acquired firms, whose owners all left and still compete with them to this day. They had to start a “culture committee” because nobody is actually interested in what others have to say.

Explore other reviews about Cross Insurance

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing sales team with a good moral compass

Cons

Slow to hire new staff, but only out of an abundance of caution

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid capability after 6 months. I was never offered it, but I heard great things about this perk.

Cons

The interview process was incredibly rushed and, in hindsight, I realize now that they were searching for someone with a pulse. Couldn't negotiate for even $1/hour. I emphasized that I had no experience working in Benefits and was told that I would be trained until I was comfortable. Training consisted of asking the only senior team member questions as they arose. Supervisor would then mark up and criticize work such as benefit guides or COBRA letters, but offer no genuine pathway to success. There was never any regular training implemented. Routinely told to "Get it right next time." I was amazed at how massive and successful this organization is, yet they've invested so little in training new team members. The culture is very resistant to change with inclusivity being an ongoing battle. Benefits is isolated from the other departments in a way that is almost amusing. There is a certain mystique about the department. The CEO seems very superficial and optics-driven. I can recall receiving a company-wide email where he spoke of wanting strong representation at a 5K event outside of normal operating hours. He promised chips and salsa to any employee who participated. Workflow was herky-jerky and inconsistent. Almost every assignment fell from the sky with a deadline that was often laughable.

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