Toxic - Manager Crown Castle Employee Review

1.0
May 19, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits are in line with the industry.

Cons

The price for poor strategic decision making is being paid by the workforce. What was a positive and collaborative culture is now one of fear, in-fighting , and stress . People are more concerned with covering their behinds then doing what’s best . The entire company is strained , and it shows .

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Crown Castle Response
7y
I appreciate you sharing these views with us. I was disheartened to read about your experiences, because they go against our B3 values and the positive, collaborative culture we work hard to cultivate. Although our last employee survey (October 2018) showed only 1% of employees wouldn’t recommend Crown Castle as a great place to work, we don’t want anyone to have a poor experience. I’d like to look into the points you’ve shared. If you feel unable to raise them with your senior leader, you are welcome to contact me, in confidence, by searching my role title on our people directory. You also have access to our Alert Line, where you can raise any issues anonymously.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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